Overview

At SleepOui, we respect the dignity and independence of our guests and are committed to providing an accessible website and digital experience for all visitors. Accessibility is an ongoing effort. We regularly review our website and digital content to identify and address accessibility barriers. Here’s what you can expect from us:

 

Website Access

We endeavor to develop and update website content using current technologies that effectively communicate with and provide access for people with disabilities. We strive to conform our website to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and continuously improve the accessibility of our digital content.

 

Assistive Devices

Our customers and guests are welcome to use their own personal assistive devices to access our merchandise and services. If an assistive device or technology is incompatible with our website, we will work with our customers and guests to provide access through alternative methods where appropriate. If you encounter accessibility barriers, we can provide information, product details, or customer support through alternative communication methods.

 

Interruption of Services

If we become aware of a temporary accessibility issue affecting a significant feature of the website, we will work to provide alternative access where feasible and seek to resolve the issue as promptly as possible.

 

Modification of Policies or Procedures

We will make reasonable modifications to our policies or procedures when necessary to provide customers and guests with access to our website and communication channels.

 

Customer Feedback

We actively encourage the participation of all customers and guests in our feedback process. While we strive to ensure that all content is accessible, some portions of the website may not yet fully conform to the latest accessibility standards.

If you experience difficulty accessing any content on our website, please contact us and provide details about the issue and the assistive technology you are using, if applicable. We welcome feedback and are committed to addressing accessibility issues promptly. We aim to respond to accessibility-related inquiries within 5 business days.

 

You may contact us by:

Mail:

SleepOui

2060 E. Avenida De Los Arboles, Suite D217

Thousand Oaks, CA 91362

 

Email:

info@sleepoui.com

 

Last Updated: June 21, 2026